MediSecure Cybersecurity Incident UpdateMediSecure Cybersecurity Incident Update MediSecure has released an official statement regarding a cybersecurity incident that occurred in November 2023. The affected data includes prescriptions issued through MediSecure systems up to that date. The incident impacts paper and electronic prescriptions brought by prescribers to pharmacies of individuals’ choice. Until December 2023, MediSecure was one of two national prescription delivery services. In May 2023, the Australian government awarded the national prescription delivery service contract exclusively to eRx Script Exchange (eRx) of Fred IT Group. Important Points: * eRx is not affected by this cyber incident and continues to operate securely. * Prescriptions issued through MediSecure up until November 2023 will continue to work as normal. * Individuals can still access their medications and fill their prescriptions, including those written before November 2023. MediSecure emphasizes that healthcare providers can continue to prescribe and dispense as usual. The incident does not impact the safety of accessing medicines or the delivery of healthcare services. Further information and updates can be found in MediSecure’s public statement, available at the link provided in the text.
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MediSecure has issued a public notice regarding the nature and scope of the incident. See MediSecure’s statement on the cybersecurity incident.
The affected data relates to prescriptions issued through MediSecure systems up to November 2023.
This service allowed prescriptions to be brought by prescribers to a pharmacy of an individual’s choice (for paper and electronic prescriptions). Until the end of 2023, MediSecure was one of two nationally operating prescription delivery services.
In May 2023, the Australian government completed a tender for this service, which was awarded exclusively to another company, eRx Script Exchange (eRx) of Fred IT Group.
The national prescription delivery service, eRx, is not affected by this cyber incident. Consumers can continue to access medicines safely and healthcare providers can still prescribe and dispense as usual.
Prescriptions will continue to work as normal. People should continue to have access to their medications and fill their prescriptions. This includes prescriptions (paper and electronic) that may have been written up until November 2023.
