CC’s Coffee House Launches New Mobile App Powered by Paytronix for Personalized Guest EngagementCC’s Coffee House Launches New Mobile App Powered by Paytronix for Personalized Guest Engagement * * * NEWTON, Mass., July 8, 2024 (GLOBE NEWSWIRE) Paytronix, the leading guest engagement provider for restaurants and convenience stores, announces the launch of CC’s Coffee House’s new mobile app, designed to enhance the guest experience through personalized content and exclusive offers. Self-Publishing Control for Enhanced Brand Control CC’s Coffee House gains complete control over its mobile app’s content and branding using Paytronix’s Mobile Experience Builder. This easy-to-use self-service tool allows CC’s to dynamically update the app with new menu items, promotions, and seasonal branding without requiring costly custom development. Personalized Guest Journey The new app seamlessly integrates with CC’s loyalty program, enabling personalized guest experiences. Guests can customize orders, receive personalized announcements, and access exclusive limited-time offers and rewards tailored to their preferences. Engaging and Informative Mobile Platform CC’s can now reach guests directly on their smartphones with hyper-personalized messages and promotions. Geofencing tools further enhance engagement by sending location-specific promotions and updates. The app also provides up-to-date information on store hours, announcements, and upcoming events. About CC’s Coffee House With over 40 locations in Louisiana, Mississippi, and Texas, CC’s Coffee House is a beloved local favorite. Known for its friendly baristas, unmatched value, and signature drinks like the Mochasippi® and Espresso No. 22®, CC’s is deeply rooted in its communities. About Paytronix Paytronix is the leading digital customer engagement provider for businesses looking to build lasting guest relationships. Its innovative technologies reveal insights into guest behavior, enabling brands to deliver personalized experiences and drive preferences. Media Contact: Calen McGee Paytronix Systems, Inc. [email protected] 646-957-7758 Image Description: Image attached shows a screenshot of CC’s Mobile App, featuring a personalized greeting and exclusive new release announcement.
GlobeNewswire
2024-07-08
- Self-publishing gives CC control over mobile app changes, branding, and mobile engagement
- Powerful new mobile experience helps acquire, engage and retain customers
- Personalized guest experience: customized orders, announcements, limited offers and rewards
NEWTON, Mass., July 8, 2024 (GLOBE NEWSWIRE) — Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that CC’s Coffee House®, Louisiana’s favorite specialty coffee house has launched a new mobile app that modernizes the entire guest experience, from initial engagement to ordering, payment and rewards. The new app syncs with CC’s® Paytronix-powered loyalty program and transforms the mobile guest experience. The more updatable and fully personalized mobile program will help CC meet guests where they live.
“This is a significant advancement for our brand,” said Celton Hayden Jr., CEO and President of CC’s Coffee House. “The ability to provide our guests with an even more personalized experience strengthens our ability to stay true to our mission: to serve everyone better than anyone else.”
CC’s Coffee House can dynamically update and change the content and visuals in the new app at any time to showcase new menu items, limited-time offers and discounts, or seasonal branding and promotions using Paytronix’s easy-to-use self-service publishing tool, Mobile Experience Builder. This allows CC’s to publish content to its mobile app in real-time, without heavy, ongoing investments in custom mobile app design and development.
Upgrading and maintaining the app is easy for CCs, who have chosen the Paytronix white-label app to leverage all the latest features in a new, modern CC’s Coffee app. Guests can order, make payments, and access the My CC’s Rewards
loyalty program, as well as access up-to-date information including announcements and LTOs.
CC’s marketing department can now use the app to reach out to guests directly, right on their smartphones, with hyper-personalized messages and promotions. Geofencing tools can even be used to alert guests to store-specific promotions and messages.
“CC’s Coffee House has launched a powerful new app that provides new levels of control over branding, promotions, and the entire guest experience,” said Stefan Kochi, CTO & Head of Product, Paytronix. “By using the Paytronix Mobile Experience Builder as a self-service portal, any new drink idea, menu item, or promotion can be implemented in real time. Technology is never a barrier between the brand and the guest.”
About CC’S Coffee House
With over 40 locations in Louisiana, Mississippi, and Texas, CC’s Coffee House is deeply rooted in the communities it serves. Friendly and knowledgeable baristas provide genuine service, unmatched value, and top-quality products to guests. Stop in or drive through for signature favorites like the Mochasippi®, Espresso No. 22®, and more. For more information, visit CCsCoffee.com.
About Paytronix
Paytronix is the leader in Digital Customer Engagement for restaurants, convenience stores and other retailers looking to build lasting guest relationships. Paytronix continually improves digital guest engagement by developing technologies that reveal new insights about guest attitudes and behaviors that create brand preferences. For more information, visit Paytronix.com.
Media contact:
Calen McGee
Paytronix Systems, Inc.
[email protected]
646-957-7758
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/72116b56-41a2-4223-b41b-7b52c2e88d68
