The latest market research on the ‘Global Service Analytics Market’ has now been released and provides a detailed overview of hidden gem performance analytics over the past few years. The study includes an in-depth overview of the market dynamics, segmentation, product portfolio, business plans and latest industry developments. Staying abreast of market trends and drivers will always remain crucial for decision makers and marketers to capture development opportunities.
Some of the major players such as Oracle Corporation (United States), Salesforce.com, Inc. (United States), ServiceNow, Inc. (United States), SAP SE (Germany), SAS Institute (United States), Tableau Software (United States), Microsoft Corporation (United States), ClickSoftware Technologies (United States), Sisense (United States), MicroStrategy Incorporated (United States) )
According to HTF Market Intelligence, the global Service Analytics market is estimated to reach USD xx million by 2023 and is expected to reach USD xx million in revenue by 2030, with a CAGR of 13.8% between 2023 and 2030.
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Service analysis Market overview
Service analytics describes the process of collecting, processing and evaluating the data generated by the execution of a service system to improve, extend and personalize a service for creating value for suppliers and customers. This is used to create productive agents, smarter managers, and most importantly, satisfied customers. With the help of service analytics solutions, it is easy to practice with the customer profile, update the case history and also collaborate with the team directly from the service cloud console. As several business sectors look to refine their operations with cloud-based services rather than on-premises, the global service analytics market is likely to grow in the coming years. The increasing use of business intelligence and big data, along with rising social media awareness among consumers, is expected to further drive the growth of the service analytics market globally.
Service analysis Market competitive landscape and company profiles
The company’s coverage focuses on innovation to increase product efficiency and longevity. The long-term growth opportunities available in the sector are leveraged by ensuring constant process improvements and economic flexibility to spend in the optimal arrangements. Company profile section of players such as Oracle Corporation (United States), Salesforce.com, Inc. (United States), ServiceNow, Inc. (United States), SAP SE (Germany), SAS Institute (United States), Tableau Software (United States), Microsoft Corporation (United States), ClickSoftware Technologies (United States), Sisense (United States), MicroStrategy Incorporated (United States) ) includes the basic information such as the company’s legal name, website, headquarters, subsidiaries, market position, history, and 5 closest competitors by market capitalization/revenue, along with contact details.
Market trends:
Increasing adoption of cloud solutions by organizations
Market factors:
Requirement for better client and customer interaction
Increasing adoption of service analytics solutions and services among SMEs
Increasing digitalization and growing adoption of Internet of Things-based technologies
Market opportunities:
The occurrence of AI-powered customer services
Increased adoption of analytics among SMEs
Target audience:
New entrants/investors, analysts and strategic business planners, service analytics solution providers, government research organizations, private research organizations, government agencies, end users and others
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Service analysis Market share
The Service Analytics market is segmented by Application (BFSI, Retail, Government, IT & Telecom, Healthcare, Manufacturing, Other) by Type (Predictive, Prescriptive, Diagnostic, Descriptive) by Deployment Mode (Cloud, On-Premise) by Organization Size (Small and Medium enterprises, large enterprises) and by geography (North America, South America, Europe, Asia Pacific, MEA).
Service analysis Market – Geographical Outlook
The Middle East and Africa (South Africa, Saudi Arabia, UAE, Israel, Egypt, etc.)
North America (United States, Mexico and Canada)
South America (Brazil, Venezuela, Argentina, Ecuador, Peru, Colombia, etc.)
Europe (Turkey, Spain, Turkey, Netherlands Denmark, Belgium, Switzerland, Germany, Russia, Great Britain, Italy, France, etc.)
Asiatic-Pacific (Taiwan, Hong Kong, Singapore, Vietnam, China, Malaysia, Japan, Philippines, Korea, Thailand, India, Indonesia and Australia).
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Important questions answered with this study
1) What makes the Global Service Analytics market viable for long-term investment?
2) Do you know of areas in the value chain where players can create value?
3) Areas where CAGR and YOY growth may rise sharply?
4) Which geographic region would have better demand for products/services?
5) What opportunities would the emerging area provide to established and new entrants in the global Service Analytics market?
6) Risk side analysis associated with service providers?
7) How will factors influence the demand for Global Service Analytics in the coming years?
8) What is the impact analysis of various factors in the global Service Analytics market growth?
9) What strategies of major players help them gain share in a mature market?
10) How technology and customer-centric innovation are driving major changes in the global service analytics market?
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