GA Officials Warn of Potential Delays in Driver’s Licenses and ID Cards Delivery
WSB Atlanta
Georgia officials have issued a warning to residents regarding possible delays in the delivery of new or renewed driver’s licenses and identification cards. According to the Georgia Department of Driver Services (DDS), the delays are a result of various factors, including: *
Increased demand:
The DDS is experiencing a surge in applications due to the pandemic and other factors. *
Supply chain issues:
The department is facing challenges in obtaining materials, such as cards and equipment. *
Staffing shortages:
The DDS is also dealing with a shortage of staff, which is impacting the processing time. Officials estimate that the delays could range from several weeks to up to two months in some cases. The DDS advises residents to apply for their licenses or ID cards as early as possible to avoid potential delays.
Steps to Take:
*
Apply online:
Residents can apply for a driver’s license or ID card online at the DDS website: https://dds.georgia.gov. *
Schedule an appointment:
After submitting the online application, schedule an appointment at a local DDS office for biometrics collection and photo taking. *
Be patient:
Understand that delays are possible and be prepared to wait for your license or ID card to arrive.
Recommendations:
*
If urgent:
If you need a driver’s license or ID card urgently for travel, employment, or other purposes, contact the DDS directly to inquire about expedited processing options. *
Consider alternatives:
If you are not in a rush, consider using alternative forms of identification, such as a passport or government-issued employee ID. *
Check status online:
You can check the status of your application online at the DDS website using your confirmation number. The DDS apologizes for any inconvenience caused by these delays and is working diligently to address the situation. For more information, visit the DDS website or contact the department directly at (678) 413-8400.
GA officials warn delivery of driver’s licenses, ID cards could be delayed
ATLANTA — Officials with the Georgia Department of Driver Services are warning that there could be delays in the delivery of driver’s licenses and ID cards. The delays are due to a number of factors, including a backlog of applications, a shortage of staff, and problems with the state’s new driver’s license system. DDS Commissioner Spencer Moore said in a statement that the agency is “working diligently to reduce the backlog and improve the efficiency of our operations.” “We understand that this is a frustrating situation for our customers, and we appreciate their patience,” Moore said. The agency has taken a number of steps to try to reduce the delays, including hiring more staff, increasing the number of hours that offices are open, and streamlining the application process. However, Moore said that it could still take several weeks for some customers to receive their driver’s licenses or ID cards. Customers who need to renew their driver’s license or ID card are encouraged to do so online or by mail. Customers can also visit a DDS office to renew their license or ID card in person, but they may experience long wait times. For more information, customers can visit the DDS website at dds.georgia.gov or call the DDS customer service line at 1-866-750-3697.
