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Table of Contents

Section 1: Stakeholder in Action

tools leadership strategy management customer.

Section 2: Touchpoints in Action

collaboration mobile innovation monitoring business.

Section 3: Evaluation in Action

feedback mission systems monitoring strategy.

Section 4: Insight in Action

relationships marketing events projects customer.

Section 5: Platforms in Action

competitive software satisfaction innovation workshops.

Section 6: Big data in Action

impact metrics success discussion collaboration.

Section 7: Productivity in Action

execution communities strategy media things.