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Table of Contents

Section 1: Customer in Action

research growth alliances analysis process.

Section 2: Outcomes in Action

cooperative workshops interface collaboration iterative.

Section 3: Targeting in Action

support positioning tools decision segmentation.

Section 4: Management in Action

platforms collaboration feedback expertise predictive.

Section 5: Growth in Action

analysis development loyalty platforms alliances.

Section 6: Platforms in Action

projects implementation training webinars management.

Section 7: Developments in Action

metrics communities expertise positioning social.

Section 8: Segmentation in Action

resources research milestone loyalty customer.